TERMS OF SERVICE

By downloading, installing, or using the Buffro mobile application (“App”) or visiting buffro.app (“Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App or Site.

These Terms constitute a legally binding agreement between you and PT DUO DIGITAL INTERNASIONAL, which operates Buffro (“we,” “us,” or “our”). We reserve the right to modify these Terms at any time. Continued use of the App after changes constitutes acceptance of the revised Terms.

Buffro is a workout tracking application that allows users to log exercises, track fitness and nutrition progress, create and follow training routines, scan meals or progress photos, and interact with an AI-powered coaching assistant (“AI Coach” or “Ro”). The App includes both offline and online functionality.

Certain features require an internet connection, including the AI Coach, AI workout/routine generation, body scan, meal scan, food search, barcode lookup, subscription checks, and cloud backup. Core workout logging features are designed to function offline.

To access certain features, you must create an account. You agree to provide accurate, complete, and current information and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

You must be at least 13 years of age to create an account. Users between the ages of 13 and 18 must have parental or guardian consent. By creating an account, you represent that you meet these age requirements.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.

You retain ownership of all content you create within the App, including workout data, training routines, and custom exercises (“User Content”). Buffro does not claim any ownership rights over your User Content.

You are solely responsible for your User Content and for ensuring you have the right to use any information you enter into the App.

Buffro is not a medical service. The App and AI Coach provide general fitness information and workout tracking tools for informational purposes only. Nothing in the App constitutes medical advice, diagnosis, treatment, physical therapy, injury rehabilitation advice, or emergency guidance.

Always consult a qualified healthcare provider before starting any new exercise program, especially if you have or suspect any medical condition, injury, or health concern. Exercise involves inherent risk of injury. You assume full responsibility for your use of the App and any physical activity undertaken.

Buffro expressly disclaims any liability for injury, illness, or adverse outcomes resulting from use of the App or reliance on any information provided by the AI Coach.

Nutrition estimates, body scan scores, body-fat estimates, and progress recommendations are approximations for personal tracking only. They are not medical measurements, diagnostic tools, nutrition labels, or a substitute for care from a qualified healthcare professional, registered dietitian, or certified coach.

Buffro's AI features use artificial intelligence to provide workout guidance, answer fitness questions, generate training routines, analyze body scan photos, and estimate nutrition from meal photos. AI-generated outputs are for general informational and tracking purposes only and may be inaccurate, incomplete, or inappropriate for your specific situation.

The AI Coach will not provide advice regarding the use of performance-enhancing drugs, steroids, SARMs, or other controlled substances. Users who attempt to solicit such information will receive refusals.

By using AI features, you acknowledge that your inputs and outputs may be processed by third-party AI providers as described in our Privacy Policy. You agree not to submit emergency medical information, highly sensitive health information, confidential information, proprietary information, or protected health information through AI features.

AI feature usage is subject to rate limits that vary by account tier. We reserve the right to modify AI features, rate limits, and availability at any time.

If an AI response appears unsafe, offensive, misleading, or otherwise problematic, stop relying on it and report it through the App's feedback or contact options so we can review it.

You agree not to:

• Use the App for any unlawful purpose or in violation of any regulations
• Attempt to gain unauthorized access to any part of the App or its systems
• Reverse engineer, decompile, or disassemble any part of the App
• Use automated tools to scrape, crawl, or extract data from the App
• Upload content that infringes third-party intellectual property rights
• Upload photos or other content you do not have the right to use
• Upload images of another person without their permission
• Impersonate any person or entity
• Attempt to circumvent rate limits or exploit the AI features
• Use AI features to seek medical diagnosis, emergency care, self-harm assistance, or unlawful instructions

The App, including its code, design, graphics, exercise database, branding, and all other content created by Buffro, is owned byPT DUO DIGITAL INTERNASIONAL and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

The Buffro name, logo, and “Ro” mascot are trademarks of Buffro. You may not use our trademarks without our prior written consent.

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUFFRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP.

We do not guarantee that the App will be uninterrupted, error-free, or free of viruses. We are not responsible for any data loss, including workout data that was not successfully synced to cloud storage.

Your use of the App is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.

Buffro subscriptions are sold through the Apple App Store and Google Play Store. Those stores act as the merchant of record and are responsible for processing payments, managing renewals, and handling cancellations. Their terms apply to every purchase made through them.

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the period ends. To cancel, use Settings → Apple ID → Subscriptions on iOS, or the Play Store app → Subscriptions on Android, and select Buffro. Cancellation stops future renewals; it does not retroactively refund the current period. Some subscriptions include a free trial or discounted introductory price; trials convert to paid subscriptions automatically unless cancelled before the trial ends.

Refunds. All refund decisions for App Store and Google Play purchases are made solely by Apple and Google in accordance with their refund policies. PT DUO DIGITAL INTERNASIONAL is not the merchant of record for these transactions and is unable to issue, approve, or deny refunds for purchases made through these stores. Refund requests must be submitted directly to the relevant store: via reportaproblem.apple.com for Apple purchases, or support.google.com/googleplay for Google purchases.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer-protection law, including any statutory right of withdrawal available to consumers in the European Economic Area, the United Kingdom, or other jurisdictions with comparable laws.

We reserve the right to modify, suspend, or discontinue any part of the App at any time, with or without notice. We may also change these Terms at any time. We will make reasonable efforts to notify users of material changes via in-app notification or email.

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration, except where prohibited by law.

If you have questions about these Terms, please contact us at support@buffro.app or visit our Contact page.