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Terms of Service

Effective: March 16, 2026Last updated: July 13, 2026

1. Agreement

These Terms are a binding agreement between you and PT DUO DIGITAL INTERNASIONAL, the operator of Buffro. By creating an account, downloading or using the Buffro app, or using buffro.app, you agree to these Terms. If you do not agree, do not use Buffro.

2. Eligibility and Accounts

You must be at least 13 years old to create an account. Users between 13 and 18 should have parent or guardian permission. You must provide accurate information, protect your login, and promptly notify us of unauthorized account use. You are responsible for activity under your account unless caused by our failure to use reasonable security.

3. The Service

Buffro provides workout, nutrition, progress, measurement, AI, reminders, integrations, optional social features, and related tools. Features may vary by device, country, plan, and version. Online features require a compatible device and internet connection.

We may improve, replace, limit, or discontinue features. We will give reasonable notice when a material change negatively affects a paid service, unless urgent security, legal, or technical reasons make advance notice impractical.

4. Fitness and Health Warning

Buffro is not a medical service. It does not provide medical advice, diagnosis, treatment, physical therapy, rehabilitation, or emergency assistance. Estimates, scores, nutrition information, reminders, and recommendations may be inaccurate and are for general fitness tracking only.

Consult a qualified professional before changing exercise, nutrition, or fasting practices, especially if you have an injury, medical condition, take medication, are pregnant, or have symptoms. Stop activity and seek appropriate care if you feel unwell. You remain responsible for deciding whether an activity is safe for you.

5. AI Features

AI outputs can be incomplete, incorrect, or unsuitable. Review them before acting and do not rely on them for medical, emergency, legal, or other high-stakes decisions. Do not submit confidential third-party information, medical records, or content you lack permission to use.

AI features may be subject to usage limits and may use third-party providers as described in our Privacy Policy.

6. Your Content

You keep ownership of content you submit. You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, and adapt that content only as needed to provide, secure, support, and improve Buffro, comply with your instructions, and meet legal obligations. This license ends when the content is deleted, except for limited backups, legal retention, and content validly shared with another user before deletion.

You confirm that you have the rights and permissions needed for your content, including photos or information about another person.

7. Acceptable Use

You must not:

  • break the law, infringe rights, impersonate someone, harass users, or upload unlawful or harmful content;
  • access another account, bypass security or usage limits, introduce malicious code, or disrupt Buffro;
  • scrape, resell, reverse engineer, or commercially exploit Buffro except where law expressly permits;
  • manipulate accounts, devices, subscriptions, referrals, creator codes, offers, or refunds;
  • use AI features for unlawful instructions or to obtain medical or emergency guidance; or
  • misuse social features, invitations, or another person's data.

8. Buffro Intellectual Property

Buffro's software, design, brand, mascot, graphics, databases, and company-created content are owned by us or our licensors. We grant you a limited, personal, revocable, non-exclusive, non-transferable license to use Buffro for its intended purpose while these Terms apply. No other rights are granted.

9. Subscriptions, Renewals, and Refunds

Paid app subscriptions are sold by Apple or Google, which displays the current price, billing period, trial or offer terms, and taxes before purchase. Subscriptions renew automatically unless cancelled through the applicable store at least 24 hours before renewal. Deleting Buffro or your account does not cancel a store subscription.

Apple or Google handles payment, cancellation, and refund requests under its rules. Cancellation stops future renewal but normally does not refund the current period. Nothing here removes non-waivable cancellation, refund, or withdrawal rights under applicable law.

10. Referrals, Creators, and Promotions

Codes, offers, credits, and promotional access may have separate eligibility rules and may be changed, refused, reversed, or ended if unavailable, mistaken, fraudulent, abused, or legally restricted. Creators are independent unless we agree otherwise in writing and their statements are not Buffro's medical or contractual promises.

11. Third-Party Services

Buffro may connect to app stores, device health stores, AI providers, food databases, sign-in providers, and other third-party services. Their terms and privacy practices apply to their services. We are not responsible for a third party's independent acts, but this does not limit obligations the law places on us for providers we select.

12. Suspension and Termination

You may stop using Buffro and delete your account at any time. We may suspend or terminate access for material or repeated violations, fraud, security threats, legal requirements, or non-payment. Where practical, we will give notice and a chance to cure before termination. Terms that by nature should survive, including ownership, disclaimers, liability limits, and dispute terms, remain effective.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUFFRO IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT PROMISE UNINTERRUPTED OPERATION, ERROR-FREE OUTPUTS, A PARTICULAR FITNESS RESULT, OR THAT EVERY RECORD WILL SYNC.

Some jurisdictions do not allow certain disclaimers, so they apply only to the extent lawful. Mandatory consumer guarantees remain intact.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS, OR LOST PROFITS, REVENUE, BUSINESS, OR DATA, ARISING FROM BUFFRO.

OUR TOTAL LIABILITY FOR CLAIMS RELATING TO BUFFRO WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID FOR BUFFRO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

15. Privacy

Our Privacy Policy explains our data practices, and our Consumer Health Data Privacy Notice covers consumer health data. These notices are not blanket consent; Buffro requests separate permission where law or platform rules require it.

16. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules. Before filing a claim, you and Buffro agree to try in good faith for 30 days to resolve it by contacting the other party. If unresolved, the claim may be brought in the Indonesian courts having jurisdiction over our domicile.

If you are a consumer, this section does not remove mandatory rights, remedies, or access to courts or regulators in your place of residence. Nothing in these Terms prevents either party from seeking urgent injunctive relief or using an eligible small-claims process.

17. Changes and General Terms

We may update these Terms. We will provide reasonable notice of material changes and ask you to accept again where required. If you do not agree, you must stop using Buffro before the updated Terms take effect. If any provision is unenforceable, the remainder stays effective. Our failure to enforce a provision is not a waiver. You may not transfer this agreement without our consent; we may transfer it as part of a reorganization or sale while preserving applicable rights.

18. Contact

Questions about these Terms can be sent to support@buffro.app or through our Contact page.